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Terms and conditions

🟥 Our concession rate is not available on our online payment platform. Keep in mind that you need to inform us by email prior to enrolling if you think you may be eligible for our discounted rates.

A. General Policy

  1. Fees are effective from 01/01/2021 and are payable in advance. They are not subject to VAT.
  2. Cheques should be made payable to ‘Institut français’.
  3. Fees are exclusive of books (except where otherwise indicated). Purchase of a textbook is mandatory for A1 to B2 General French classes. All our textbooks are available with a 10% discount at our partner Blackwell’s Edinburgh South Bridge.
  4. A free evaluation is provided at the Institut français to help you decide which course is best for you.
  5. We reserve the right to refuse admission.
  6. All students of the Institut français are entitled to a free membership for one year.
  7. Adult Group classes are only for learners aged 18 and over.

B. Group Courses Policy

  • Terms of Enrolment and Payment
  1. Enrolment procedure:
    • Once your level has been established you can enrol either in person at our office, by post or by phone.
    • We accept online payments, by credit or debit card, cash up to £205, or cheques.
    • Payment must be made in full at time of enrolment. We regret that we cannot accept payment of fees by instalments.
    • Payment of the enrolment fee indicates acceptance of our Terms and Conditions.
  2. DISCOUNTS: You may benefit from 2 cumulative discounts :
    • 1 Discount: Early Bird* OR multiple enrolments**
    • 2 Discounts: Early Bird* AND multiple enrolments**
    • Early Bird*: when available, you may benefit from this discount if you enrol until three weeks before the first day of the term
    • Multiple enrolments**: when available, you may benefit from this discount in the following three cases:
      • If you enrol in two or more classes in the same term (certain exceptions can be made on the Summer Term)
      • If you enrol in two or more consecutive terms (certain exceptions can be made on the Summer Term)
      • If you enrol with your spouse or partner, and/or your children One single payment will be required to benefit from this discount.
  3. CONCESSION: you may benefit from a concession fee if you are a full-time student, a GTCS registered teacher or if you are unemployed. Proof of eligibility will be required for all concessions.
  4. Discounts and concessions may not be cumulated. Discounts or concession fee must be asked for at the time of enrolment. No partial reimbursement will be possible after enrolment.
  5. Discounts or concession fee are not available on some specific workshops and courses. Please see course brochure for details.
  6. Places are allocated upon receipt of enrolment with full payment.
  7. Unless otherwise specified, our classes are limited to 14 students per class for adult classes, 10 for teenagers from the age of 10, and 8 for children up to 10 year old.
  • Change of course

Please note that transfer to another class is not possible unless the level of your class proves unsuitable. Transfer is only possible within the same term and with approval of the administration.

  • Cancellation and Refunds
  1. Our classes are planned for a limited number of students. For this reason we regret that fees are not refundable once the term has started and that no partial refund can be granted for classes not attended. The Institut français cannot accept any responsibility for unforeseen changes in students’ circumstances that may prevent attendance. Requests for cancellations and refunds must be made in writing with your original receipt, before the term first day. The following charges will apply: if received 7 days or more before the term first day, £20; between 6 days and the first day of the term, £50.
  2. The Institut français reserves the right to cancel a class if enrolment does not meet the minimum requirement of 7 students. Fees will be fully refunded.

C. Private tuitions Policy

  1. All sessions within a contract must be used within one year, starting on the day of your first session.
  2. Payment: Full payment is to be received at least 2 working days before the first class. If a company is paying, a signed purchase order may be deemed acceptable. We reserve the right to cancel lessons if payment has not been made in due time.
    Cheques should be made payable to Institut français, crossed A/C Payee only. For BACS payments, please request an invoice which will show our bank details. Payment by Credit/debit card can be made in person or over the telephone.
  3. Cancellations / Change in schedule: Fees are non-refundable. Classes may be rescheduled provided that 1 working day notice (Monday 9.30 am to Saturday 1 pm) is given. However, any rescheduled classes must be within the duration of the contract and according to the availability of the tutor. Please call 0131-285 6030 or email frenchclassesife gmail.com for any change in schedule.
  4. Due to the very nature of the tailor-made classes, we regret that no refund can be made after classes have begun.

D. Exams DELF - DALF

1. Examination enrolment will close at the time indicated on the national calendars. Candidates are entitled to a 14 day cooling-off period after signing up for an examination. There may be special circumstances in which the examination centre will consider transferring enrolment to a further session / reimbursing fees paid once the 14-day cancellation period has passed. Any such case will be considered on its own merit and any decision taken will be at the discretion of the examination centre.

2. It is the candidate’s responsibility to check that their name and details are exact and correctly spelt on their statement of entry, as they appear on their passport. The same details will appear on the candidates’ final certificates.

3. Any discrepancy between a candidate’s examination registration details and their passport (eg diminutive used instead of full given names) may lead to the candidate being refused access to the examination room.

4. Candidates should inform the examination centre should their details change during the examination period (from enrolment to the arrival of diplomas up to 6 months later)

5. Examination dates may be subject to alterations or cancellation in cases of force majeure.

6. Once set, the schedule of oral examination dates and times may not be altered.

7. Oral examinations may take place early in the day / late in the evening. There may be a long gap between a candidate’s oral and written examinations, and oral examinations may be held on a different day to written examinations to accommodate the number of candidates enrolled.

8. Oral examinations may be recorded.

9. Statements of entry / oral examination schedules will be sent two weeks prior to the examination. Candidates are required to check email attachments sent to them. It is the candidate’s responsibility to enquire at least one week prior to the examination if they have not received an email from the examination centre, so they can make the necessary arrangements.

10. Candidates should arrive 15 minutes prior to the beginning of their examination. Late arrivals will not be accommodated.

11. Candidates will be required to bring official proof of identity on their examination days. Only the following original documents will be accepted: passports, national ID cards, photo driving licences, national residence permits with photo. Failure to produce one of the above-mentioned cards will deny candidates access to the examination room.

12. DELF/DALF candidates will be informed by email whether they have passed or failed.

13. Diplomas must be collected by the candidate at the examination centre and within two weeks of notification and with official proof of identity. No certificate / diploma will be sent directly to candidates by post.

14. Should a candidate find themselves unable to collect their results or diploma, they may write a letter of proxy authorising a third party to collect their documents on their behalf. The letter must be manually signed and bear the name of the candidate, the name of the person collecting their document, the name of the examination and document, and the date. The third party will bring the printed letter, their own passport or photo driving licence, and a photocopy of the candidate’s ID.

15. Diplomas may not be reprinted, unless to amend an error on the original document. Reprints due to unchecked errors will incur an extra charge of £15 per diploma.

16. For candidates under the age of 18, the responsibility of all of the above falls on their parents or legal guardians.

17. DELF Prim candidates and all candidates under the age of 16 are required to be accompanied by an adult (parent, teacher or guardian) at all times when at the examination centre in between examinations. The responsibility of the child remains with the parent / guardian / teacher. The examination centre cannot accept unaccompanied candidates under the age of 16.

18. Parents or guardians of a minor wishing to collect their certificates / diplomas will need to bring their own ID and their child’s ID when collecting the documents.

E. COVID-19 – Special terms and conditions

  1. The Institut français d’Ecosse is closely monitoring the governmental guidelines and adapting its French Language courses based on those. Classes that are onsite, could become online classes if any new sanitary rules are updated by the government guidance.
Institut Français Écosse 2022